Quality or Quantity

My mind is working this morning on the concept of a company who allows themselves to strive for bottom dollar Signing Agents.
On the one hand one might think the dollar would add up for the company with the more low dollar signings they can book but on the other hand, how many hours of looking does it take to get that bottom dollar Signing Agent when instead they could utilize good ones at a more reasonable price which would not only allow more volume but also more satisfactory/competent completion of loan signings.

If one were to book in a signing with a signing agent for $75 and it took one hour to find the Signing Agent.
On the other hand, if it took all afternoon to call around to find that $75 rather than paying, say, the competent, reliable Signing Agent the fee of $145. A difference of $70. Let's say that employee is paid $9/hr. If it takes them 4 hours to find the cheaper signing agent, then that is an additional cost of $36 (additional 3 hrs work). So now they are still ahead by $35. But what if they were to utilize that other 3 hours of the coordinators time to book additional signings. If they are able to give in (which they did) and pay the $145 then they are out $35 profit but booking more signings would still accomplish profit and likely a less stressed employee if they do not have to tick off a bunch of Signing Agents in the process in the calling around for lowest price.

This is not to mention the call backs, the signings where coordinators or closing agents have to spend their time on the phone getting a less than adequate Signing Agent to go back out and fix mistakes or missed items that were missed by the Signing Agent. Time spent talking to borrowers about mistakes or omissions. The time delay on completion of a Loan due to dangling unfinished items.

It all stands to reason to me, that while you (companies) can have the best of both worlds; quantity and quality, you choose not to. It is Corporate America, I know, and often times the execs calling the shots can't see the forest for the trees. And they are the high paid individuals, as always, who don't have a clue. That is why I work for myself. :)

United Notary Association in conjunction with Halitek Industries, LLC